Executive / Sr. Executive Business Development

Executive / Sr. Executive Business Development

Job Details

Job Description

• Assist in implementing business development plans to support customer base expansion and market presence.
• Conduct regular visits and meetings with targeted and existing customers to develop business opportunities.
• Collect overseas market and business information and share it with relevant internal teams.
• Build and maintain strong relationships with customers by understanding their requirements and providing timely support.
• Support identification of new markets, business opportunities, and competitor activities.
• Prepare and submit basic sales activity reports and forecasts to the management.
• Research potential customers and actively pursue new business leads.
• Arrange and coordinate meetings with clients and internal stakeholders.
• Manage client queries efficiently and professionally, ensuring timely resolution.
• Support new business acquisition while maintaining and growing existing customer accounts.
• Assist in managing client accounts to ensure customer satisfaction and identify upselling opportunities.
• Update CRM with accurate details of client visits, communications, and follow-ups.
• Coordinate with and support senior BDMs in sales activities and related matters.
• Liaise with operations team to resolve shipment-related customer issues.
• Assist in negotiating rates with carriers when required or in urgent situations.
• Support the credit control team in payment follow-ups and recovery processes.

Skills & Experience

1 - 2  years of relevant experience.